Privacy Policy

TaughtWell SimplifyEd is a web platform, mobile application and software application (“TaughtWell SimplifyEd platform/s”) owned and managed by M/s. TaughtWell SimplifyEd Private Limited, a company incorporated under the Companies Act, 2013 (“Company”). The Company has a strong commitment to providing excellent service to all visitors and users of the TaughtWell SimplifyEd platform/s including respecting and ensuring that your privacy is protected. We have prepared this Data Protection and Privacy Policy (“Policy”) to inform you of the privacy principles that govern the TaughtWell SimplifyEd platforms.

Unless restricted by applicable law, you agree that all your personal information collected by the Company through the TaughtWell SimplifyEd platforms may be used and disclosed as set out in this Policy.

1. Information collected:

(a) When you register on the TaughtWell SimplifyEd platform, we would require the following Personal Information from you:

(i)Name

(ii)Email ID

(iii)Date of Birth

(iv)Mobile Number

(v)Gender

(vi)Address; City; State; Country; Postal Code (For promotional mailers)

 

(b) Information We Collect Automatically: We also may receive and store certain information about you and your computer automatically. Automatically collected information may include:

(i) The type of web browser and operating system you have used to access the TaughtWell SimplifyEd platform;

(ii) Your IP address (which is a number automatically assigned to your computer when you access the internet and

can be used to derive your general geographic location);

(iii) The domain name of your internet service provider;

(iv) The website / mobile app you visited before you came to the TaughtWell SimplifyEd platform; and

(v) Information about the content you view and the features you access on the TaughtWell SimplifyEd platform that we collect using cookies, and similar technologies.

A cookie is a small amount of data that the Company’s web server sends to your web browser when you visit certain parts of the TaughtWell SimplifyEd platform.

 

2. Usage of Information:

(a) We gather this Personal Information and the automatically collected Information to allow us to process your registration. The relevant information is then used by the Company to

(i) to provide and improve the TaughtWell SimplifyEd platform and services provided through it;

(ii)to administer your use of the TaughtWell SimplifyEd platform and the services provided through it;

(iii)to enable you to enjoy and easily navigate the TaughtWell SimplifyEd platform;

(iv)to better understand your needs and interests;

(v)to fulfill requests you may make;

(vi)to personalize your experience;

(vii)to provide or offer software updates and product announcements;

(viii)to provide you with further information and offers from us or third parties that we believe you may find useful or interesting, including newsletters, marketing or promotional materials and other information on services and products offered by us or third parties. If you decide at any time that you no longer wish to receive any such communications, please follow the “unsubscribe” instructions provided in any of the communications sent to you, or update your account settings information;

(ix)to meet our legal obligations; and

(x)For any other purpose disclosed to you at the time we collect the information, or otherwise with your consent.

 

(b) By providing your personal information to the Company, you request and allow the Company to contact you by telephone, facsimile, and e-mail, and to advise you of the available products and services which may be of interest to you.

(c) The Company may also use aggregate information and statistics for the purposes of monitoring the TaughtWell SimplifyEd platform usage in order to help us develop the TaughtWell SimplifyEd platform and our services and may provide such aggregate information to third parties on an aggregate basis. These statistics will not include information that can be used to identify any individual customer / member. It is important to note that no Personal Information is made available to or shared with third parties as part of this process.

(d) The Company may organize contests and surveys and the information collected during these events may be used by the Company to improve your overall customer experience. The information will only be shared with third parties on an aggregate basis. It is important to note that no Personal Information is made available to or shared with third parties as part of this process.

(e) Personal data collected by the TaughtWell SimplifyEd platform may be transferred to other platforms / sites of the Company where it is necessary to meet the purpose for which you have submitted the information.

(f) We may, from time to time, share certain information with certain third parties, as set forth below in the section titled “Sharing of Information.” However, it is important to note that no Personal Information is made available to or shared with third parties as part of this process.

(g) The Company understands the importance of protecting children’s privacy, especially in an online environment. The TaughtWell SimplifyEd platform is not intentionally designed for or directed at children eighteen (18) years of age or younger. It is our policy never to knowingly collect or maintain information about anyone under the age of eighteen (18).

(h) The Company may monitor and in good faith as and when required, disclose information to protect the security, property, assets and/or rights of the TaughtWell SimplifyEd platform from unauthorized use or misuse of the TaughtWell SimplifyEd platform.

(i) Except as provided for herein, you are solely responsible for, and the Company is not liable for, the personal information and other materials that you submit and otherwise make available on the TaughtWell SimplifyEd platform, including areas of the TaughtWell SimplifyEd platform that are available to the public. We have no control over and cannot protect personal information that you disclose in public areas of the TaughtWell SimplifyEd platform. If you disclose your personal information in public areas, it may be collected and used by third parties, without our or your knowledge. You should also understand that by displaying your information on any of the TaughtWell SimplifyEd platform/s and the internet, you are relinquishing certain traditional privacy rights, wherein anyone with access to the internet has the potential ability to view your information. If you do not wish to relinquish these traditional privacy rights, do not share your information.

 

3. Payment Related Information:

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All sensitive/credit information is transmitted directly through secure technology and then encrypted into our payment gateway providers’ database only to be accessible by those authorized with special access rights to such systems and are required to keep the information confidential.

 

4. Your Choices:

(a) You can visit the TaughtWell SimplifyEd platform without providing any Personal Information. If you choose not to provide any Personal Information, you may not be able to use all of the services on the TaughtWell SimplifyEd platform;

(b) You may disable our ability to use cookies by using the cookie controls in your web browser. However, if you do disable all cookies, we will not be able to provide you with some features of the TaughtWell SimplifyEd platform;

(c) Any newsletters, marketing or promotional e-mails about the TaughtWell SimplifyEd platform or any third-party services sent to you that may be of interest you, shall contain “unsubscribe” instructions permitting you to “unsubscribe” from receiving future marketing or other communications. You are free to update your account settings information.

 

5. Third-Party Functionality and Links to Third-Party Sites:

Some of the functionality on the TaughtWell SimplifyEd platform may be provided by third parties that are not affiliated with the Company. These entities may collect or receive certain information about your use of the TaughtWell SimplifyEd platform, including through the use of cookies and similar technologies. The Company is not responsible for the privacy practices of these entities. In addition, the TaughtWell SimplifyEd platform may contain links to other websites / mobile apps not operated or controlled by the Company. These links do not imply that the Company endorses or has reviewed the third-party websites / mobile apps. Any such websites / mobile app are not under our control, and we are not responsible for their privacy policies or practices. If you provide any Personal Information through any such third-party website / Mobile App , we recommend that you familiarize yourself with the privacy policies and practices of such third-party.

 

6. Protection of your Information:

The use of your personal information as provided in this Policy will be kept to the minimum and will only be retained for as long as it is necessary, and if you are registered with the Company and the TaughtWell SimplifyEd platform. You may access your personal information through your account or by making a request for the same in writing to the Company. Subject to the terms provided herein, we will not reveal any personal information unless we have your permission or for the purpose of providing the services requested for or are under a legal obligation to do so. The Company may disclose information about its users to law enforcement officers or others, in the good faith belief that such disclosure is reasonably necessary to:

 (i) respond to subpoenas, court orders, judicial proceedings, or other legal processes;

(ii) enforce the terms of the Terms of Use or the terms of this Policy;

(iii) respond to claims that any content on the TaughtWell SimplifyEd platform, any photo, text, or other material violates the rights of third parties; or

(iv) Protect the rights, property or personal safety of the Company, its users, or the general public. The Company takes appropriate security measures to protect against unauthorized access to or unauthorized alteration, loss, misuse, disclosure, or destruction of any data provided by you. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data. We use third parties to verify and certify our privacy principles. However, no Internet or e-mail transmission is ever fully secure or error-free. Please keep this in mind when disclosing any Personal Information or other information to the Company via e-mail or the Internet.

 

7. Specific Rights to EU Citizens and Residents:

Residents in the European Union may have rights over their Personal Information, subject to restrictions in privacy laws, such as a right of access, rectification, restriction, opposition, erasure and portability. If you wish to exercise those rights, please contact us at [email protected] You can always access your account information on the TaughtWell SimplifyEd platform and change it. If at any time you wish to terminate your account, you are to contact us at [email protected] in which case your Personal Information will be deleted from our records, within a reasonable period of time. You may also have a right to lodge a complaint with dedicated privacy authorities in your country. We store your Personal Information for only if necessary to perform our agreement with you and to meet our legitimate interests and legal obligations.

 

8. Disputes:

This Policy shall be construed in accordance with the applicable laws of India. The Courts at Chennai shall have exclusive jurisdiction in any proceedings arising out of this Policy without regard to the conflict of laws principles. The Company shall be entitled to specifically enforce its rights and obligation under this Policy and shall be entitled to do everything necessary for carrying out the true intent and purpose of this Policy.

 

9. Other Terms and Conditions:

Your access to and use of the TaughtWell SimplifyEd platform is subject to the Terms of Use as provided on the TaughtWell SimplifyEd platform.

 

10. Changes to the Policy:

The Company reserves the right to revise this Policy at any time and will place any such amendments on the TaughtWell SimplifyEd platform so that you will always know what information is gathered, how the same is used and the disclosure of the same to third parties. This statement was last updated on May 25, 2018. Continued usage of the TaughtWell SimplifyEd platform/s and the services provided on the TaughtWell SimplifyEd platform would signify that you have agreed to any such changes.

 

11. Your Consent To This Policy:

By submitting your information, you consent to the use of that information as set out in this Policy. We welcome your views on the TaughtWell SimplifyEd platform and the Policy. If you have questions or comments about our administration of your personal information, please contact us at [email protected] You may also use this address to communicate any concerns you may have regarding compliance with this Policy.

 12.   Account Deletion Request

We understand that users may, at times, wish to discontinue their association with our platform. To facilitate this process, we have established a straightforward account deletion policy. Users can request the deletion of their account by following the outlined procedure:

(1) Submission of Deletion Request: Users must initiate the account deletion process by submitting a formal request through contact us section available on the platform. It is required for users to provide essential information, such as their email address associated with the account, and a brief reason for the deletion request.

(2) Verification: To ensure the security of the account deletion process, we will perform a verification check to confirm the identity of the requester. This may involve sending a confirmation email or employing other appropriate authentication methods.

(3) Processing Time: Once the request is verified, our team will promptly process the account deletion. Users can expect their accounts to be permanently deleted within a reasonable timeframe, and they will receive a confirmation email upon successful completion.

(4) Data Removal: We commit to responsibly handling user data. Deleted accounts will have their personal information permanently removed from our systems, ensuring compliance with privacy regulations.

This policy aims to provide a transparent and efficient process for users seeking account deletion while maintaining the security and integrity of our platform.

13. Contact Us:

To keep your Personal Information accurate, current and complete, please contact us at [email protected] We will take reasonable steps to update or correct Personal Information in our possession that you have previously submitted through the TaughtWell SimplifyEd platform.